Welcome to PinPoint's legal page. Here you can find all the necessary information about our terms & conditions and privacy policy. We take your privacy and security seriously, and we are committed to providing you with a safe and trustworthy experience. Please take a moment to review our policies and feel free to contact us if you have any questions or concerns.
Terms & Conditions
Last updated: 29th August 2025
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words with capitalized initial letters have meanings defined under the following conditions. The definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
- “Application” means the software program provided by the Company downloaded by You on any electronic device, named PinPoint.
- “Application Store” refers to the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) where the Application is available.
- “Account” means a unique account created for You to access our Service or parts of our Service.
- “Company” (referred to as either "the Company", "We", "Us" or "Our") refers to PinPoint.
- “Country” refers to United Kingdom.
- “Content” refers to text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You.
- “Device” means any device that can access the Service such as a computer, smartphone, or tablet.
- “Feedback” means feedback, innovations or suggestions provided by You regarding the Service.
- “Service” refers to the Website and/or Application.
- “Terms and Conditions” (also referred to as "Terms") mean this agreement between You and the Company regarding the use of the Service.
- “Third-party Social Media Service” means any third-party services or content integrated into the Service.
- “Website” refers to PinPoint, accessible from https://www.getpinpointapp.com
- “You” means the individual or entity accessing or using the Service.
Acknowledgment
These Terms and Conditions govern Your use of the Service and form a binding agreement between You and the Company. By accessing or using the Service, You agree to be bound by these Terms. If You do not agree, do not access or use the Service.
You represent that You are over the age of 13. The Company does not permit those under 13 to use the Service.
Your access to and use of the Service is also subject to Our Privacy Policy.
Use of the Service
You agree to use the Service solely for its intended purpose: as a travel planning, exploration, and discovery platform. Misuse or use for unrelated purposes is prohibited and may result in termination of Your access.
User Accounts
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your password and account access. You must notify us immediately if You become aware of any unauthorized access.
You may not use as a username anything that is offensive, obscene, impersonates someone else, or infringes on the rights of another person or entity.
Prohibited Uses
You agree not to use the Service:
- In violation of any applicable law or regulation.
- For any purpose that is unlawful or prohibited by these Terms.
- To harm, exploit, or attempt to harm others, especially minors.
- To transmit spam, phishing schemes, unsolicited advertising, or any kind of solicitation.
- To scrape, crawl, data mine, or otherwise extract data without authorization.
- To reverse engineer, decompile, or attempt to derive the source code of the Service.
- To introduce malicious software such as viruses, worms, or trojans.
- To interfere with or disrupt the Service or any connected networks or systems.
- To impersonate any person, company, or entity, including the Company and its representatives.
- In a manner that could disable, overburden, or impair the Service's performance.
Content
Your Right to Post Content
You are responsible for any Content you post. You retain ownership of your Content but grant Us a license to use, modify, distribute, and display it in connection with the Service.
You warrant that You own or have rights to the Content, and it does not violate any laws or rights of others.
Content Restrictions
You may not post Content that is:
- Illegal or promotes illegal activity.
- Hateful, discriminatory, defamatory, or abusive.
- Spam, machine-generated, or unauthorized advertising.
- Malicious software or code.
- Infringing on intellectual property rights.
- Impersonating others.
- Invasive of privacy or false/misleading.
We reserve the right to review, remove, or restrict any Content that violates these Terms, at our sole discretion.
Content Backups
While backups are made, we cannot guarantee data integrity. You should retain your own copies of any important Content you upload.
Copyright Policy
Intellectual Property Infringement
If you believe that Content on the Service infringes on your copyright, notify us via email at: team@getpinpointapp.com
DMCA Notice
Include the following in your DMCA notice:
- Your signature and identification of the copyrighted work.
- Details of the allegedly infringing material, including URLs.
- Your contact info and a statement of good-faith belief.
- A declaration under penalty of perjury of the accuracy of your claim.
Intellectual Property
All rights, title, and interest in the Service and its original content remain with the Company and its licensors. Unauthorized use of our trademarks or materials is prohibited.
Your Feedback to Us
You assign to the Company all rights to any Feedback you provide. If not assignable, you grant a perpetual, royalty-free license for its use.
Links to Other Websites
The Service may contain links to third-party sites not controlled by the Company. We are not responsible for their content, policies, or actions.
Termination
We may suspend or terminate your account at any time for any breach of these Terms. Upon termination, your right to use the Service will cease immediately.
Limitation of Liability
Our liability is limited to the amount you paid through the Service or $100 USD. We are not liable for indirect or consequential damages.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided “AS IS” without warranty of any kind. We disclaim all warranties including those of merchantability, fitness for a particular purpose, and non-infringement.
Governing Law
These Terms are governed by the laws of the United Kingdom, excluding conflict of law rules.
Dispute Resolution
If you have any issue with the Service, please try to resolve it with us first before pursuing formal legal action.
For European Union (EU) Users
If you are an EU consumer, you are entitled to any mandatory protections of your local laws.
United States Legal Compliance
You confirm that you are not subject to U.S. trade sanctions or listed on any U.S. government restricted parties list.
Severability and Waiver
Severability
If any part of these Terms is found invalid or unenforceable, it will be modified to the extent necessary, and the rest will remain in effect.
Waiver
Failure to enforce a right does not waive the right to enforce it later.
Changes to These Terms and Conditions
We may update these Terms at our discretion. We will provide notice of material changes at least 30 days in advance. Continued use of the Service constitutes acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, contact us:
- By email: team@getpinpointapp.com
Privacy Policy
Last updated: 29th August 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the PinPoint website or mobile app (the "Service") and tells you about your privacy rights and how the law protects you.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
- “Application” refers to the PinPoint mobile app.
- “Company” (referred to as "we", "us", or "our") refers to PinPoint.
- “Website” refers to PinPoint, accessible from https://getpinpointapp.com.
- “Service” refers to the Website and Application.
- “Personal Data” means any information that relates to an identified or identifiable individual.
- “Usage Data” means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- “You” means the individual using the Service, or the company/legal entity on whose behalf such individual is using the Service.
Types of Data Collected
Personal Data
We may collect personal information that you voluntarily provide, such as:
- Email address
- First and last name
- Phone number
- Location data (if permission is granted)
- Usage and diagnostic data
Usage Data
Usage Data is collected automatically and may include your device's IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.
Location Data
We may request access to your device’s location to provide location-based services. This data is only collected if you grant permission via your device settings and is used to enhance app functionality such as finding nearby places or travel routes.
Use of Your Personal Data
We may use your data to:
- Provide, maintain, and improve our Service
- Manage user accounts and provide customer support
- Monitor usage and detect/prevent technical issues
- Send marketing and promotional communications (with consent)
- Notify you of changes to the Service or important updates
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may process your data according to their own privacy policies:
- Google Analytics – analytics and traffic tracking
- Firebase (Google) – analytics, crash reporting, and cloud functions
- Brevo – email communication and marketing
- Supabase – backend database and authentication
- OneSignal – push notification services
- Mapbox, LocationIQ, GeoApify – mapping and geolocation APIs
Email Communication
We may use your email address to send you updates, newsletters, or promotional content via Brevo. You can unsubscribe at any time using the link provided in each email or by contacting us at team@getpinpointapp.com.
Retention of Data
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data is retained for internal analysis, service improvement, and legal compliance.
Data Transfers
Your information may be stored and processed in countries outside your own. We ensure appropriate safeguards are in place when data is transferred internationally.
Security of Data
We use reasonable administrative, technical, and physical measures to protect your data. However, no transmission or storage method is 100% secure. We cannot guarantee absolute security.
Your Data Protection Rights
If you are located in the UK, EU, or other regions with data protection laws, you have the right to:
- Access, update, or delete your personal information
- Withdraw consent at any time (for marketing or location use)
- Request data portability
- Object to or restrict certain processing activities
- Lodge a complaint with a data protection authority
Children's Privacy
We do not knowingly collect data from individuals under 13. If we become aware that a child has provided personal information, we will delete it immediately. If you are a parent or guardian and believe your child has submitted data, please contact us.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their Privacy Policies before submitting any data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and reflected by an updated "Last updated" date at the top. We may notify you of significant changes via email or in-app notices.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: team@getpinpointapp.com